Welcome to IPTVRoyale.com (“we,” “us,” or “our”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website, products, and services.
By using IPTVRoyale.com, you agree to this policy.
1. Who We Are
IPTV Royale operates in Canada and the United States, providing access to digital TV guides, EPG data, and related tools that improve the user entertainment experience.
Contact Information:
Email: support@iptvroyale.com
Website: https://iptvroyale.com
2. Information We Collect
A. Information You Provide
We collect information you give us directly, including:
- Name, email address, or phone number (for account setup or support).
- Payment details (processed securely through trusted third-party payment providers).
- Messages, requests, or feedback sent through email or contact forms.
- Comments or reviews posted on our website.
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address, browser type, and device information.
- Pages viewed, time spent on pages, and referral links.
- Cookies and analytics data to help us improve site performance.
- Approximate location (city or region) for optimization and fraud prevention.
C. Cookies
We use cookies to:
- Keep you securely logged in.
- Remember your preferences and region.
- Measure and improve site performance.
- Provide relevant offers or ads.
You can disable cookies in your browser settings at any time, but some features may stop working properly.
3. How We Use Your Information
We use the data we collect to:
- Provide, operate, and maintain our services.
- Process and verify orders and renewals.
- Communicate updates, promotions, or support notices.
- Personalize and improve user experience.
- Detect, investigate, and prevent fraud or misuse.
- Comply with legal and tax obligations.
We do not sell or rent personal information to anyone.
4. Privacy Laws We Follow
Because IPTV Royale operates in Canada and the U.S., we comply with:
- PIPEDA (Canada’s Personal Information Protection and Electronic Documents Act)
- U.S. Federal and State Privacy Laws (including California Consumer Privacy Act, where applicable)
Users in both countries have the right to know how their data is used, request deletion, or opt out of marketing communications.
5. When We Share Information
We share limited data only when necessary:
- Service providers (e.g., hosting, payment processors, email platforms, analytics).
- Legal authorities, when required by law or subpoena.
- Business transfers, such as mergers or acquisitions.
- Fraud prevention services, to protect our systems and users.
All third parties must follow strict privacy and security practices.
6. Data Retention
We keep your personal data only as long as needed for:
- Providing services and support.
- Meeting legal or accounting requirements.
- Preventing fraud and maintaining transaction records.
Once no longer required, your data is securely deleted or anonymized.
7. Your Rights
Canadian Residents (PIPEDA)
You may request to:
- Access or correct your personal data.
- Withdraw consent to marketing communications.
- Ask how your data is stored and shared.
U.S. Residents (California & Other States)
Depending on your state, you may have the right to:
- Request access to the personal data we hold.
- Ask for deletion of your personal information.
- Opt out of targeted advertising or data sharing.
To make a request, email support@iptvroyale.com.
We’ll verify and respond within 30 days.
8. Data Security
We use industry-standard security measures to protect your information:
- SSL encryption on all data transmissions.
- Secure data storage and limited employee access.
- Regular security checks and software updates.
While we use strong protection, no online system is 100% secure, so please keep your login credentials private.
9. International Data Transfers
If you use our site from outside Canada or the U.S., your information may be processed in either country.
We ensure all transfers follow applicable privacy regulations and maintain strong safeguards.
10. Children’s Privacy
Our services are not designed for anyone under 16 years old.
We do not knowingly collect data from minors.
If a child’s data was submitted, contact us immediately for removal.
11. External Links and Embedded Content
Our site may include links or embedded content (videos, social media posts, etc.) from other websites.
Those sites may collect data under their own privacy policies, which we do not control.
12. Marketing and Communication Preferences
If you subscribe to updates or offers, we may send you promotional emails.
You can unsubscribe anytime by clicking “unsubscribe” in the email or contacting us directly.
We may use non-identifiable, anonymous data for remarketing or analytics through trusted partners (e.g., Google Ads, Meta Ads).
13. Consent
By using IPTVRoyale.com, you consent to this Privacy Policy and the collection and use of your data as described.
14. Policy Updates
We may update this Privacy Policy to reflect new laws, practices, or features.
The latest version will always be posted at https://iptvroyale.com/privacy-policy with the date shown above.
We encourage users to review it periodically.
15. Contact Us
IPTV Royale – Privacy Department
Email: support@iptvroyale.com
Website: https://iptvroyale.com